Still Need Help? Contact Us. Gift Card Support September 12, 2021 13:23 Updated Need Help with a Group Gift? The fastest way to get assistance is to Submit a Request. Need Help with Something Else? Best bet -- reach the Williams Sonoma HQ Support team at (877) 812-6235. Related articles I started a group gift. How do I know when the people I invited make their contributions? How can I check the balance of an eGift Card? Who can view the amount of each contribution? How do I keep track of the goal amount for a group gift that I organize? How will I know if the recipient has claimed the gift for a group gift that I organize? Comments 0 comments Article is closed for comments.